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Home | Visitor Receptionist

Visitor Receptionist

Main Responsibilities

The School Receptionist is the first point of call for visitors to the school, parents, staff and children. As the ‘face’ of the school the receptionist should be welcoming, personable, helpful and able to represent the School in a professional and friendly manner. In addition it is essential that the person for this role is organised, able to multitask, work flexibly and have a ‘can do’ approach to work, as no two days are the same.

Key Responsibilities 

  • To act as the first point of contact for the school: welcoming visitors and responding to telephone and email enquiries in a helpful and constructive manner and ensuring that appropriate actions are taken in a timely manner.
  • Ensuring the safety and security of the school at all times, making sure that the front door is locked and entry to the premises controlled. Ensuring that all visitors sign in and take a visitor badge where necessary.
  • Communicating with parents regarding all aspects of school life, receiving and passing on information, between parents and teachers, including phoning parents to ascertain reasons for pupils’ absence.
  • Assisting with all admissions related tasks, including taking calls and recording details of enquiries from prospective new families.
  • Maintaining and updating school information, records and databases.
  • Receive, sort and distribute all packages, deliveries and mail.
  • Ensuring that the reception area is kept smart and tidy and that information is kept up-to-date.
  • To assist with the ordering of stationery, materials and resources and ensuring that stock levels are maintained.
  • Assisting with various administrative tasks and duties, utilising word, excel, outlook email and the use of local Management Information Systems (Where training will be given)
  • To work in a confidential environment in protecting data under the GDPR regulations 
  • First Aid training would be desirable

Equality Opportunity

The post holder will be expected to undertake all duties in the context of and in compliance with the school’s and council’s equal opportunities policies.

Safeguarding Children

The school is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will require an enhanced DBS clearance.


This job description is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties as discussed and directed by the Line Manager.

Person Specification



Specialist Skills and Experience

Good Administration skills

Good Communication

Data input using spreadsheets.

Filing, photocopying

Good Telephone manner


Management/supervision of People



Personal Qualities

Excellent Communicator

Outgoing personality

Excellent organisational skills

Excellent timekeeping

Able to use own initiative



English and Maths Minimum Grade C

Good educational standard; basic computer skills.



Health and Safety

The post holder is required to carry out the duties in accordance with the Schools Health and Safety policies and procedures.



Responsibility to safeguard and promote the welfare of children and young people within the school



  • For application details and an application form, please visit the ‘Current Vacancies’ page at
  • If you would like to discuss this opportunity further, please contact Roz Mercuri on 01733 765950
  • Please return completed applications to Pauline Greenwood (PA to Principal) at p.greenwood [at] by noon on Friday 10 January 2020.
Post Title: 
Visitor Receptionist
5 Point 5 - FTE £18795(Pro-rata £9494.88)
22.5 Hours Term Time Only
Responsible to: 
Senior Receptionist
Closing Date: 
Friday, January 10, 2020

Ken Stimpson Community School
Staniland Way
PE4 6JT (Sat Nav users: PE4 6WR)